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I can’t get credit for any of the great things that I do. Attila the Nun, my spouse of nearly 47 years, pours ice water on my ego whenever she thinks my head is growing bigger.
This reminds me of Will Rogers, who said, “There are two theories to arguing with a woman...neither works.” He should have said the same is true of customers. Clients are to be honored, respected and heard, not ignored, debated or dishonored.
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