Process Graphic Services — Need for Speed

Customers Expect More
Another factor in the shrinking turnaround time phenomenon is customer expectations. "Customers have seen the highly visible advances in sheetfed printing technology, experienced printer competition on speed of service and use just-in-time delivery," he adds.

Despite the time pressure, giving top service to customers remains the first order of business at PGS. The 135-employee company operates two shifts daily, on a six-day work week. Its two-building plant spans 225,000 square feet and has separate laser diemaking, diecutting, foil stamping and embossing areas, with an array of finishing and converting equipment that includes Bobst folder/gluers and Bobst SP-102-Es, the heart of the firm's large diecutting capabilities.