The Printing Express: The Right Man for the Job

Exactly what has fueled the growth spurt, especially in recent years? Meredith points to old-fashioned relationship building which, despite the technological temptation to fire off a text or e-mail, still resonates with customers.

"I'm not a big fan of Internet marketing for sales purposes," he says. "I like the traditional business-to-customer relationship. I also shy away from the low-bidder method of acquiring work. Someone can always be a lower bidder.