The Printing Express: The Right Man for the Job

"We have an exceptionally high employee-to-sales ratio," he concludes. "And we have very happy employees with great attitudes—our customers constantly rave about this.

"There's a culture that exists in businesses. One of the first things I look for in an employee is how well they fit into the culture of our shop. If they don't, it doesn't matter how good an estimator, how good a salesperson or how good a press operator that person may be. They still have to be a good fit."