Q&A Tom Quadracci -- Rising to Challenges

Several years ago we introduced our “20-20-20” cycle-time initiative—an initiative to reduce the time it takes to produce client jobs from start to finish by 20 percent each year, year after year. The initiative addresses total cycle time, extending upstream to clients and how they provide files to us, as well as downstream into delivery to the U.S. Postal Service or to a newsstand. The goal is to make the manufacturing process as seamless as possible.