Northern Exposure

DESJARDINS: The main skill set is more of a personal characteristic—flexibility. With our industry changing so rapidly, we need people who can think creatively, react quickly and learn constantly. We ensure we have those people aboard in two ways.

First, a staff of 75 run the plant that prints Montreal’s La Presse. All of them know how to do every job required to get the paper out every morning. What’s more, there are no managers in the conventional sense; the workforce is self-managed. Empowering our people with such responsibility and flexibility gives us more options on how to run the operation.