Quebecor World -- Back on Top of Its World

Stabilizing the company in the face of reorganizational proceedings was a task for Mallette and Co., as perceptions have a tendency to distort and mask reality. During the first seven or eight months under protection, Mallette and other Quebecor World executives spent a good deal of time talking face-to-face with customers in an effort to make sure the information they were getting about the printer was accurate.