QUEBECOR WORLD -- Marriage Made in Heaven

Scapin believes the unit is now clicking on all cylinders. "One of the techniques that we used was creating a consolidation network, and we were able to get to the point where we're hitting 275 postal facilities three times a week—about 100 of them we hit every day," he says. "We've also created a freight brokerage operation. While other printers and transportation companies contract out to just a handful of carriers, we have more than 4,000 carriers that we choose from each day to minimize costs and maximize flexibility. I think that's a key differentiator for us."