QUEBECOR WORLD -- Marriage Made in Heaven

"We feel we can go to our major, strategic customers and truly service—not theoretically, but with real equipment in key markets—all of their print needs," Reisch states.

"I passed out assignments to all the business unit presidents this year, asking them to take on personal responsibility to manage certain strategic accounts and to make sure we leverage our capabilities across our platform. We spent a lot of money and effort over the past few years building up our premedia business on the front end, and dramatically increasing the scale and scope of our logistics business on the back end. It's very important that we leverage those strengths to our customer base in 2001, and beyond."