REMEMBERING SEPTEMBER 11 -- Picking Up the Pieces

Daly notes that RRD did a good job of keeping open lines of communications with its employees and customers, which helped to allay fears.

Consideration was given to leaving the 75 Park Place address, as the view from its windows "was not pleasant," Daly relates. Since the financial district is in lower Manhattan, Donnelley decided the best move was not to move.