REMEMBERING SEPTEMBER 11 -- Picking Up the Pieces

"More importantly, from a people standpoint, obviously the impact of what occurred on September 11 has been significant for a variety of reasons," he adds. "Two of our employees experienced the tragedy first-hand, as one had a brother and another a son-in-law who were NYC fire fighters lost at the WTC collapse. While the economic cycle will turn at some point and business will return, these people won't. And that's a challenge that the families will face for the rest of their lives."