REMOTE DIAGNOSTICS — STAYING CONNECTED

“Many times, this practice saves us downtime on multiple shifts,” Samuels contends. “The eight-color MAN Roland press has a remote diagnostic system called Telepresence. With Telepresence, there is a visual ‘dialogue’ between our pressmen and the manufacturer.”

Picturing a Problem

Pictorial’s press operators use a hand-held camera that can be moved to any part of the press to show where they are having a problem. Live pictures can be transmitted from the operator to the manufacturer, problems can be diagnosed and dysfunctional parts identified. This saves time in ordering parts and downtime waiting for the correct part to be identified and delivered.