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What P&H discovered (and, for the record, Herzing considers this a good discovery) was that most of the asset management software available at the time was flawed, expensive, awkward and poorly implemented. "Given that our staff has always been very good about following well-established asset management rules, we felt the solutions on the market were worse than the problem. So we waited."
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- Companies:
- Quad/Graphics
- Quebecor World
- People:
- Paul Herzing
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