Ricoh Americas Announces Organizational Changes

Jeffrey W. Hickling expands his current role as President and Chief Operating Officer of IKON Office Solutions to become President and Chief Executive Officer of Ricoh U.S. responsible for Ricoh’s direct sales and service organizations in the U.S., Ricoh Business Solutions and IKON Office Solutions, as well as its dealer network. Hickling joined IKON in 2005 as Senior Vice President of Operations and was promoted to President of IKON’s U.S. operations in 2008.