Ricoh Expands Its Global Managed Document Services

Ricoh also unveiled new research from a series of global focus groups and surveys with C-suite executives and senior IT managers. The research, conducted in partnership with IDC, found that while businesses are aware that they need to gain more insight into their information and document workflows, they continue to have little understanding of the specific amount of money spent in this area. This is largely attributed to the lack of consolidation of both observed and unobserved costs and fragmented distribution of these costs across different departments within the organization.