Ricoh Helps Healthcare Integrated Delivery Network Streamline Processes, Improves Compliance
Founded in 1995, Health First is Central Florida’s only fully integrated health system. Health First’s Resource Center needed to increase its efficiency and find a solution that helped it continue to run smoothly while keeping compliant with Patient Health Information (PHI).
L to R: Russ Bradley, VP of Operations, Health First Health Plans; Lacy Dickerson, Business Development Account Executive, Health First Health Plans; and Buddy Perry, Senior Solutions Consultant, Ricoh USA
Decision makers knew they needed an experienced partner to steer the Resource Center in the right direction.
Health First was already partnering with Ricoh in other areas, and when their Ricoh contacts learned of the health system’s print and mail goals, they offered up the expertise the Ricoh Consulting Services brings to the table.
Solution
After an operational assessment, Ricoh Consulting Services (Booth 2022) proposed a solution that would leverage all-new production engines, workflow management software, and on-site management.
“Patients are always our number one priority,” says Russ Bradley, VP of Operations for Health First Health Plans. “To us, this is another aspect of patient care, and it’s a vital one. We are pleased to team up with Ricoh to offer streamlined service and quality protection for patient privacy.”
With speeds of up to 110 ppm, and the ability to print on media up to 400 gsm, the RICOH Pro C9100 delivers high-quality output, increased productivity, and reliability at an affordable cost. The RICOH Pro C7100 boasts powerful variable data capabilities at 90 ppm on media up to 360 gsm. Both platforms can be paired with a variety of finishing options to enhance the eye-catching effect.
Results
The RICOH Pro C7100 and RICOH Pro C9100 add significant throughput and output quality, while Ricoh’s on-site personnel work to drive efficiencies and leverage industry-specific expertise to aid Health First with its security and compliance protocols.
The coming addition of RICOH ProcessDirector is expected to reduce postal expenditures by nearly 10 percent, while automatically providing defensible audit trails for every mail piece, further aiding in Health First’s regulatory compliance. RICOH ProcessDirector is modular workflow software that enables flexible control of print production processes to streamline operations, improve process and integrity, enhance operator productivity, reduce errors, and help lower costs.
This implementation was recently recognized by Xplor through its Xplor awards, Application of the Year category.
