RPL Graphics--The New Breed of Printing Company
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The online ordering system has helped jobs move quicker. It has relieved RPL's customer service reps of routine tracking chores. Most importantly, it gives customers central accountability for all print orders, even those entered from locations around the world.
RPL exemplifies a trend seen today in manufacturing operations of all kinds. As the actual manufacture of goods (in this case, putting ink on paper) becomes more automated, and as markets become more global and competitive, profits depend increasingly on the service side of the business. Value-added services and online ordering systems can simultaneously increase revenue and make the manufacturing operation more efficient.
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- People:
- Ron Linden
- Places:
- Dublin
- Northern California
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