RR Donnelley -- Giant Transformation

"If you stand still in this business, you're dead," Schneider say. "A lot of folks who couldn't afford to make that step last year, in light of difficult times, didn't continue forward."

Premedia enjoys the benefits of being both affiliated with Donnelley and as a standalone services house. Clearly, its goals for 2003 center around partnering with customers. Understanding their needs, as well as the technologies and processes that best speak to those needs, will be most critical moving forward.