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When Roger revealed to me this spring that he was terminally ill, indicating he wanted to keep writing his column to the end, I interviewed him for his keen insight about the industry he loved so dearly. When asked where he felt printers fall short, Roger raised three issues: 1) the false belief by managers who think they’ve actually reduced their costs by reducing their Budgeted Hourly Costs, 2) the misperception about the importance of velocity of cash flow, partly due to use of traditional general ledger systems, and 3) the unnecessary delay in getting relevant information to those people who must make the daily decisions.
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- People:
- Roger Dickeson
- Places:
- America
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