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Bring your A Team, if possible. Customer service, management (maybe that’s you), production, prepress and IT come to mind. Who accompanies you depends on the scope of the work you are proposing and the services you’re offering.
Before you face the buyer inquisition, you and your team will meet, of course, to review your goals and objectives. Make sure you’re all on the same page and that everyone’s intimate with that RFP. Who will take the lead in the meeting? The buyers you face will take note of all personal interactions.
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