I remember my brother pulling me aside to show me the wad of cash he was carrying. He had just gotten his first commission check as a salesman and he had never seen that much money in his life. Neither had I. It was at that moment that I decided to follow his footsteps and go into sales.
One of the things you touched on in your column was coming up with a compensation plan for salespeople that struck a balance between the profitability of the job and maintaining sales ethics. The point you made was that a salesperson could possibly be swayed into suggesting a print solution on the basis of his or her commission, instead of what’s right for the customer. I agree and have experienced that issue myself.
Bill Farquharson is a respected industry expert and highly sought after speaker known for his energetic and entertaining presentations. Bill engages his audiences with wit and wisdom earned as a 40-year print sales veteran while teaching new ideas for solving classic sales challenges. Email him at bill@salesvault.pro or call (781) 934-7036. Bill’s two books, The 25 Best Print Sales Tips Ever and Who’s Making Money at Digital/Inkjet Printing…and How? as well as information on his new subscription-based website, The Sales Vault, are available at salesvault.pro.
Very much alive and now officially an industry curmudgeon, strategic growth expert T. J. Tedesco can be reached at tj@tjtedesco.com or 301-404-2244.