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By Chris Bauer
Managing Editor
The phrase, "Houston, we have a problem," is not a sentence often uttered by customers of Houston-based Seidl's Bindery. Bill Seidl works hard to make sure of that.
"Our primary goal is to eliminate problems on the front end," Seidl explains. "Before a job gets to us, we want to be involved in the production or the layout. Or, when it gets to us, it is important to have both our CSR and preflight departments catch any errors before we are into the job for three days and then find out there is a problem. Our goal for this year is to continue to improve on that."
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