SELLING ON THE WEB -- Internet Enabled

But there was a problem. The ASP models that were available didn't seem to fully meet the needs of Buchanan's customers.

"There are some wonderful ASP models out there and I've recommended certain aspects of those ASPs to others. But we didn't feel that they could fully address our needs. We found that they didn't solve all the needs of our customers. They were more focused on how a printer does business internally. Others were a day too late and a dollar too much. The intermediates seemed more focused on buying instead of developing relationships," Johnson remarks.