By
Chris Bauer
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A standard feature of KBA press consoles is a modem for remote diagnostics and maintenance. A KBA service representative can remotely access the press to diagnose problems, analyze the machinery and provide software updates.
MAN Roland recently introduced printservices, a press support program. Positioned throughout North America, printservices technicians utilize tools and documentation specific to MAN Roland presses. Emergency services are available either on-site or by phone 24/7. With enhanced services, programs such as optimization, training, equipment upgrades and technical consultation are designed to improve operational performance.
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Chris Bauer
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