Service Plan Options — Are You Being Served?

MAN Roland has also launched manrolanddirect.com, a Website designed to help locate components and consumables. It provides the ability to search by description, item number or manufacturer.

The KomoriKare Web Service Plan from Komori America offers project management with one point of contact throughout the duration of the project—from contract to the end of the warranty. Remote services capabilities through a VPN Internet connection allow service technicians to verify the condition of the press, determine the source of the problem and quickly resolve the issue. By monitoring the press maintenance log, users can avoid press downtime through remote service monitoring capabilities.