Signature Card — What’s in Your Wallet?

Another area of achievement for the three partner-owners is the company’s tracking software that streams quotes directly from the Web into the sales department’s quoting system. “We take great pride in our rapid response to a customer inquiry. We consider ourselves sales consultants, not order takers. This same software enables every employee to access a customer and their projects from any terminal in the facility. It empowers every employee to be a customer-focused representative and able to provide immediate status as to where their job is within our plant.”