Soft Proofing — Virtually a Lock

In moving more functions to the Web, the one point where Williams Printing is meeting some resistance is from clients’ internal IT people, Jones says. “We have to convince them to permit access.”

Disaster Recovery

Suddenly being without them gave the entire staff at Knight Abbey Printing & Direct Mail, in Biloxi, MS, a new appreciation for how integral Web-based capabilities had become to the shop’s communications with customers, reveals Benson Young, chief technology officer. The company was cut off from its customers when the facility suffered major hurricane/flood damage.