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Size and Focus Matter
“Solo Printing is small enough to stay nimble and in touch and to make every customer feel important, but large enough to have the capacity to serve virtually every customer need,” adds Manny Hernandez. Solo maintains one of the lowest customer turnover rates in the industry, thanks to the company’s unrelenting desire to achieve 100 percent error-free manufacturing on every job. In fact, Solo Printing has set up a cash bonus program that rewards any employee that discovers a production error. In addition, the Solo team conducts daily status reviews and debriefings on all jobs to ensure quality, timely delivery and continuous improvement.
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- Companies:
- Komori America
- Solo Printing
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