SOLVING INK ISSUES -- Inking a Deal

Collin immediately changed brands and has been using Titan ink ever since. But it's not just Spinks' product that was a factor in keeping Collin's business. Customer service has also been an important part of their relationship, notes Collin.

Just Checking In. . .
"Our sales representative keeps a real close eye on us. He calls every week to make sure everything is running well. Service and the quality of the product have been the primary factors in our decision to stay with Spinks. We don't have any problems. The coverage has been really nice and the runnability has been excellent. After all, if it doesn't run well, it doesn't matter what the price is."