Special Section Mailing & Fulfillment -- Finding the Right Fulfillment Software

The other activities could include trade show support, seminar support, lead inquiry fulfillment, premium fulfillment, and also to support minor product fulfillment programs. It is important to choose a fulfillment software package that has been designed to complete these specific applications.

2. Focus on the back end. To be successful in the fulfillment business, there is only one metric to control—inventory accuracy. This metric is one of the defining characteristics of the fulfillment industry and one that is not nearly as critical to the success of a printing company. Therefore, when choosing FOS, the capabilities of the warehouse management system portion of the package are the most critical factors to evaluate.