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Truth be known, software developers are in the same position and have been since the early 1990's. They, too, seldom have the luxury of being proactive in developing enhancements and features in their software that they believe the mailing industry could really utilize (and purchase) because they are continually reacting to changes in sorts, rules, rates and certifications that come from the USPS. All of these processes have become more and more complex and cumbersome as the last decade evolved.
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