Specialties Bindery — A Cinderella Story

Slacum and Lee have also instituted other changes during these challenging times. Estimators are now required to turn around quotes in four hours or less and there is an increased awareness on building sales. As such, two new positions were created to support the sales effort. A customer service manager, who had a strong background in printing, was hired to go out and actively work with customers. A client services manager position was created to serve as an advocate for customers and to follow up with clients on quotes.