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“Yes” Instead of “Yes, But”
Now, Spectrum confidently delivers what Berman feels is the best quality product produced on the best press available, and backs up itsnewly enhanced capabilities with excellent customer service.
“Not only have we gone from acceptable quality to exceptional quality, but we also can provide it faster,” noted Berman. “In terms of customer service, it means we can keep our promises to the customer without qualification because the process is within our control. Quality drives service.”
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