Speeding Up to Meet Customers’ Demands

A supplier struggled to speed up its business processes because most of its operations were carried out manually, resulting in slow productivity. 

Prior to this, the customer published catalogs as spreadsheets, and its business partners could only manually add, update, and delete products using spreadsheets. In addition, orders were only accepted via phone or email, and inventory could only be published once per day, leading to out-of-stock orders. Clients could only obtain delivery tracking information on demand.