Stay in the Driver’s Seat —Cagle

Gordon later admitted to driver error. But, I wonder how many of Kodak’s printer guests picked up on some of the valuable lessons offered in Gordon’s transgressions:

• Gordon led most of the way—more than half the race—but didn’t deliver in the end. It’s difficult to rationalize the equity you feel your printing company has accrued with earlier jobs when you drop the ball in the 11th hour. All that’s left is a hollow feeling, for you and your client.