Steckel Printing--Adapting and Innovating

"This is about knowing that every printing company can buy the equipment, but other companies don't have us—the people who make the difference," Keener says.

Gradual Acceptance
"Initial buy-in wasn't immediate," O'Connor notes, "but in three years time the process has been accepted company-wide and proven incredibly worthwhile. We now have an on-time delivery rate of 95 percent, and our rework, more than 4 percent at one point, is now less than 2 percent."