2009 Printing Industry Hall of Fame: A Forward Thinker

Hayes' biggest challenge to date is the same one the rest of the industry—and the entire country— is facing: The Great Recession of 2009. "To say we weren't prepared for something like this would be half true," he admits. "We didn't think anything could be this severe. We did have plans in place for something happening that we had no control over, but I don't think anyone expected it to be this bad."