U.S Postal Service Study: Direct Mail Plays Critical Role in Reaching Millennial Voters

WASHINGTON, D.C. — May 6, 2016 — Contrary to common assumptions about digitally connected millennials, a new joint survey demonstrates that young voters pay close attention to political mail and in fact favor it over other forms of political advertising. The survey, conducted by the U.S. Postal Service (USPS) and the American Association of Political Consultants (AAPC), aims to further understand millennials’ attitudes and behaviors toward direct mail in comparison to non-millennials.

“As the much-coveted demographic of 18- to 24-year-olds has grown up with and around computers, focusing exclusively on digital channels seems like the obvious strategy,” said USPS Sales VP Cliff Rucker. “What we actually found was that millennials are far more likely than non-millennials to read and engage with direct mail, particularly political mail.”

In this 2016 election cycle, voters under the age of 30 are expected to represent an estimated 20% of the electorate in competitive states. The research conducted by USPS and AAPC reveals key insights in the effectiveness direct mail can have in targeting this demographic.

Findings include:

• Millennials prefer political mail over other forms of political advertising. At least 42% of millennials prefer direct mail political ads over online ads, with 38% favoring both equally. (20% prefer online political ads.)

• Millennials are more likely to read, discuss and use political mail. Over twice as many millennials thoroughly read political mail they receive (40% compared to 18% for non-millennials.) Additionally, they discuss political mail more with others (78% compared to 63%) and use mail to remind them when to vote.

• Political mail prompts millennials take action. Because of political mail, 66% of millennials are likely to research the candidate, with 54% visiting the candidate’s website.

“With a saturated and competitive political advertising environment in the 2016 election cycle, campaigns will need to maximize opportunities to get the right messages in front of the right audiences at the right time,” comments Rucker. “The survey uncovered direct mail as an indispensable part of an omni-channel communications strategy for campaigns of all sizes to reach millennial voters.”

The survey can be found at http://www.deliverthewin.com/political-mail-and-millennials.

The Postal Service receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.

Source: U.S. Postal Service.