Superior Bindery — A Cut Above

Having dedicated employees who really care about their jobs is a good way to capture the customer's eye, according to Charlebois Brennan. "Our clients are very comfortable and rely on our staff to take care of their projects, deliveries and needs, as well as the third party's needs and expectations," she says. "Every job is handled carefully from beginning to end. We have strict quality control procedures. We don't take any one job less serious than the next, and our clients know that. Every job is treated with the 'white glove treatment.' "