Superior Bindery — A Cut Above

Exceeding customer expectations is the going-forward mantra for Superior Bindery. By soliciting the positives and negatives of their experiences, Donny Charlebois believes his company can best gauge the individual needs of clients.

"As automation gets better and more prevalent, we will ride the wave," Charlebois adds. "But not at the expense of our people. Quality people have to run the equipment, and keeping highly-qualified employees is a challenge, especially when the market turns around again.