Survey Advantage Recognizes Top Franchise and Independent Printers
| Category | Top Printer | City, State | Owner/Operator |
| Allegra Print Division | Allegra Design Print Marketing | Atlanta, GA | Glenn Youngwirth |
| Franchise Services | PIP | Englewood, CO | Steve Collins |
| Image360 | Image360 | Traverse City, MI | Andrew Kohlmann |
| AlphaGraphics | AlphaGraphics | Cleveland, OH | Judy and Brad Swimmer |
| CPrint | Paw Print & Mail | South Burlington, VT | Tom Brassard |
| Independent Printer | The Foley Group | Yorktown Heights, NY | Joe Foley |
| Minuteman | Minuteman Press | Lebanon, PA | Mike Geygan |
| Signs Now | Signs Now | Slidell, LA | Michelle Gobert |
| Signs by Tomorrow | Signs by Tomorrow | Scottsdale, AZ | Brad and SheriBeller |
The benchmark is a compilation of all feedback gathered for hundreds of printers participating in CustomerPulse. The feedback is published to benchmark performance and enable printers and sign makers to react quickly to customer complaints and opportunities. The PBSI is the most comprehensive measure of print buyer loyalty available in the printing industry. The vision of the PBSI is to improve industry performance through reliable real-time buyer satisfaction benchmarking.
- Companies:
- AlphaGraphics
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