Survey Advantage Releases Q1 Buyer Satisfaction Report

Loyalty scores increased more than two percentage points over the previous quarter. Results were calculated from more than 8,500 print buyers evaluating recent performance of the printers who serve them.

Congratulations to AlphaGraphics-Strongsville, OH, for achieving the best overall loyalty rating—96 percent of its customers stated they were “Very Likely” to recommend the printer to colleagues and friends based on its first-quarter performance.