Survey Advantage Releases Third-Quarter Print Buyer Satisfaction Benchmarks

JAMESTOWN, RI—Oct. 14, 2011—Survey Advantage released its “Print Buyer Satisfaction Benchmarks” for the third quarter, ending Sept. 30, 2011. Top performing printers (top third) achieved above an 86 percent loyalty rating, average performers were in at 76-85 percent and poor performers under 76 percent. The industry average remained the same at 81 percent.