Survey Advantage Reports Q2 Print Buyer Satisfaction Scores
Top performers by printer category:
- AlphaGraphics Network: AlphaGraphics, Evansville, IN
- Allegra Network: Allegra P & I, Portage, MI
- Franchise Services: PIP Printing, Greenville, NC
- Independent Commercial: Print 1, Bethesda, MD
About the Print Buyer Satisfaction Index (PBSI)
Each quarter thousands of print buyer opinions are gathered to measure satisfaction with therecent performance of printers. The benchmark is a compilation of all feedback gathered for printers participating in CustomerPulse, a customer feedback service. The feedback is benchmarked to help printers set performance goals and react quickly to customer complaints. The PBSI is the most comprehensive measure of customer loyalty and performance available in the industry.
- Companies:
- Allegra Network
- AlphaGraphics
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