SYSTEM INTEGRATION -- Process Ins and Outs

Learn to Play Nice
All of the manufacturers have to "play nice together" in order for the concept to work, Littrell admits. He believes that is why manufacturers took a step back from talking about CIM after it made a splash in the industry a few years ago. "It's a great concept, but it's bigger than all of them. Having to play nice with 20 or more manufacturers is daunting," he says.