Take a Spin with Toyota--Dickeson

Maybe you do have that nested culture of experimentation at the worker level of your plant—but I doubt it. The Toyota paradigm is revolutionary and it's little wonder that it has become the foremost auto manufacturer in the world.

Okay. So let's try the GE system of Six Sigma quality in your plant. But first we should get someone trained as a "black belt" in the system so that we have someone who can adapt it to the plant and tell us where to start, what data we should be collecting, how we should report it, and so on.