Testing Your People Skills--DeWese

But, alas, Gore and Bush communicated with the other and with us by employing the "I'll talk, you listen" approach to verbal communication.

I've carried this presidential analogy too long and too far. You got my point after about the first three sentences.

I have written many times that there are only a handful of ways to communicate with customers and prospects. There is the phone (and its obscene cousin, "voice mail"). By the way, I don't want any voice mails, e-mails or faxes telling me, "Oh you hypocrite, Mañana Man, you have voice mail!" I know I have voice mail. I also know that I have an oversized gut and I don't like that either.