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With this usage we're prepared to do internal benchmarking. Our benchmarks are the results of all the other jobs we've done in the past. It's our own set of actuarial experience tables. But it only works in groups of similar jobs.
Group the actuarial experience of jobs. Compare account group X with account group Y. Constantly ask "Why did we make money on this group and lose on that one?" Where and what are the job differentiators? Think. Discuss. Then think and discuss some more. We're mining the database of experience for the gold that's in it.
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