The Form House — Tops at Tipping

The Form House may take pride in its unusual technology, yet the company realizes that its employees far outshine its machinery. "Creativity is a big part of what we do here," emphasizes President John M. McGinnis, "and it's our people who make it possible."

Carr also applauds The Form House staff. Once, a group of efficiency experts, hoping to win The Form House over as client, took a tour of the plant. Afterwards, the experts remarked that The Form House's workers didn't exactly specialize in brain surgery. Carr agreed.