The F.P. Horak Co.?Pre-assessment's Aftermath

Editor's Note: This is the 13th installment in the monthly series on The F.P. Horak Co., a Bay City, MI-based printing firm pursuing ISO 9002 registration.

ISO expects certain things from compliant companies. One hundred and thirty certain things, to be exact. That's the number you get when you add up all of the elements and subclauses that an ISO-registered organization must follow.